SoluGenius
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7:42 pm· AI voice receptionist

AI voice receptionist

An AI receptionist that answers your phone 24/7 in a natural British voice, books appointments and texts a confirmation, so callers stop going to voicemail.

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£997 setup + £197/month, or included in Starter, Professional and Growth. All prices exclude VAT.

Example conversation · Northside Roofing (fictional)

What is an AI voice receptionist, and how much does it cost?

An AI voice receptionist answers your business calls day and night. It tells callers it's an AI, answers their questions from information you approve, takes their details, books appointments into your calendar and sends an SMS confirmation. With SoluGenius it costs £997 to set up and £197/month on its own, including 250 minutes a month, then 25p a minute. It's also included in the Starter (phone), Professional and Growth packages. All prices exclude VAT.

7:42 pm· What it does

What does an AI voice receptionist do?

  • 01

    Answers every call, 24/7

    In a natural British voice, and it always tells callers they're speaking to an AI.

  • 02

    Qualifies callers

    Asks the questions you'd ask, so you know what each enquiry is about before you call back.

  • 03

    Books appointments

    Straight into your calendar, then texts the caller an SMS confirmation.

  • 04

    Missed-call text-back

    If a call is missed, the caller gets a text so the enquiry isn't lost.

  • 05

    Call summaries

    A short summary of every call, so you know what was said without listening back.

  • 06

    Urgent calls reach you

    Urgent calls are transferred or flagged to you straight away, where your phone setup allows.

Every day· Who it's for

Who is an AI voice receptionist for?

  • Trades and roofers

    You're on a roof when the phone rings, and you can't answer.

  • Clinics

    Reception is busy with the patient in front of them.

  • Estate and letting agents

    Viewing requests come in at 9 pm and wait until morning.

  • Legal and professional services

    New enquiries wait while you're with clients.

Photographs are illustrative

One system· How it fits

How does it work with WhatsApp and website chat?

Your voice receptionist is one part of the same AI front desk. Calls, WhatsApp messages and website chats land in one CRM, with the same answers and booking rules on every channel. On Starter you choose phone or chat; Professional runs all three together.

  • Every call becomes a lead in your CRM pipeline
  • Bookings go into the same Google or Outlook calendar
  • Follow-ups run after the call (Professional and Growth)

9:00 am· Prices, published

How much does an AI receptionist cost in the UK?

Published prices, month-to-month, with setup paid 50% to start and 50% at go-live.

AI voice receptionist

ex. VAT

Setup
£997
Monthly
£197/month
Minutes includedThen £0.25 a minute
250 a month
Extra minutes250 more minutes a month, on any plan with voice
£49/month
  • Calls are never cut off. Extra minutes are 25p each, and an alert is sent at 80% of your allowance.
  • Minutes reset each month and don't roll over.
  • Usually you keep your number and forward it to us.
  • Professional includes 600 minutes a month.

All prices exclude VAT. Month-to-month, 30 days' notice.

Any time· FAQ

AI voice receptionist: your questions

Ask Zara

Our own AI receptionist can answer anything about this service, any time.

  • 01Do I need a new phone number?

    Usually not. We give you a number and you forward your existing line to it, for example when you're busy or after hours.

  • 02Will it sound robotic?

    Try Zara, our own AI receptionist, and judge for yourself. We choose a natural voice for your business and test it before anything goes live.

  • 03What if I go over my voice minutes?

    Calls are never cut off, and we alert you at 80% of your allowance. Extra minutes are 25p each, or add 250 for £49 a month.

  • 04Can it put calls through to me?

    It alerts you instantly and arranges a callback, and urgent calls can be passed to you where your phone setup allows.

  • 05What if the AI says something wrong?

    It only answers from information you approve, never makes up prices or promises, and anything unusual goes straight to your team. We review conversations and improve them every month.

7:42 pm· Tonight

Ready to stop missing enquiries?

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Zara is an AI receptionist. All prices exclude VAT.

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