Next morning· Follow-up automation
Follow-up automation
Automatic follow-ups that stop enquiries going cold: quote follow-ups, missed-call text-back, appointment reminders and Google review requests.
£497 setup + £97/month, or included in Professional and Growth. All prices exclude VAT.
What is follow-up automation, and how much does it cost?
Follow-up automation sends the messages your team means to send but rarely has time for: chasing quotes, texting back missed calls, reminding customers about appointments and asking for a Google review. With SoluGenius it costs £497 to set up and £97/month, and it's included in the Professional and Growth packages. Bought on its own, the minimum monthly fee for any AI service is £97. All prices exclude VAT.
Next morning· What it does
What does follow-up automation do?
- 01
Quote follow-ups
Every quote gets a friendly follow-up, so it isn't forgotten.
- 02
Missed-call text-back
A missed call gets a text straight away, so the enquiry isn't lost.
- 03
Appointment reminders
Customers are reminded before their appointment.
- 04
Google review requests
Happy customers are asked for a Google review after the job.
- 05
Outbound calls (Growth)
Reminder and rebooking calls, plus custom workflows.
Every day· Who it's for
Who is follow-up automation for?
Businesses that send quotes
“We never follow up quotes.” Now every quote is chased.
Appointment-based businesses
Clinics and agents who rely on people turning up.
Events
Quote requests that need a nudge before the date goes.
Anyone who wants reviews
Ask every happy customer, without the awkward conversation.
Photographs are illustrative
One system· How it fits
How does follow-up fit with the rest of the system?
Follow-ups run from your CRM pipeline. When a call, WhatsApp or chat becomes a lead, a quote or a booking, the right message goes out at the right moment.
- Triggered by your pipeline, not by memory
- Works after calls, WhatsApps and chats
- Starter includes missed-call text-back (phone) or instant replies (chat)
9:00 am· Prices, published
How much does follow-up automation cost?
Published prices, month-to-month, with setup paid 50% to start and 50% at go-live.
Included in
Follow-up automation
ex. VAT
- Setup
- £497
- Monthly
- £97/month
- Standalone minimumWhen bought on its own
- £97/month
- Included in
- Professional and Growth
- Growth adds outbound reminder and rebooking calls and custom workflows.
All prices exclude VAT. Month-to-month, 30 days' notice.
Any time· FAQ
Follow-up automation: your questions
Ask Zara
Our own AI receptionist can answer anything about this service, any time.
01What is missed-call text-back?
When a call is missed, the caller automatically gets a text, so the enquiry isn't lost and they know you'll get back to them.
02Can it follow up my quotes?
Yes. Every quote gets a follow-up, so customers who meant to say yes don't drift to someone else.
03Will it ask customers for reviews?
Yes. It can send Google review requests after a job or appointment.
04Is it included in a package?
Yes: in Professional and Growth. Starter includes missed-call text-back on the phone route, or instant replies on the chat route.
Next· Works well with
Related services
CRM and booking
A lead pipeline, Google or Outlook calendar booking and instant staff alerts, with every conversation logged.
£697 setup + £97/month
AI voice receptionist
Answers every call 24/7 in a natural British voice, books appointments and texts a confirmation.
£997 setup + £197/month
WhatsApp AI agent
Instant replies on WhatsApp, day and night: answers questions, books and follows up.
£797 setup + £147/month
All prices exclude VAT
7:42 pm· Tonight
Ready to stop missing enquiries?
Book a free 20-minute call, or talk to Zara right now.
Zara is an AI receptionist. All prices exclude VAT.